I excel at creating clear, concise, comprehensive, and accurate technical documentation.

Experience

I have worked at leading tech companies such as Amazon and IBM for two decades.

 
 
 
 
 

Senior Technical Writer

Amazon

Jul 2024 – Present California
  • Author internal developer documentation for creating next-generation Alexa using Git, Markdown, and VuePress.
  • Author external developer documentation for Alexa developers and Alexa device makers using Git, Markdown, and Jekyll.
 
 
 
 
 

Programming Writer

Amazon

Jan 2022 – Jun 2024 California
  • Authored developer documentation for the Alexa Skills Kit and the Alexa Voice Service Device SDK using Git, Markdown, and Jekyll.
  • Contributed to stealth Generative AI projects, leveraging cutting-edge Large Language Model technologies.
 
 
 
 
 

Senior Technical Writer

SSC Algorithmics

Dec 2019 – Jan 2022 California
  • Authored user guides, configuration guides, API references, and release notes for SSC Algo financial risk management software using DITA Oxygen.
  • Spearheaded the transition of a portion of Algo docs from DITA to Docs-as-Code using AsciiDoc and AsciiDoctor as the tool chain, coupled with Git for version control and GitHub for publishing.
  • Facilitated the migration from GitLab to GitHub, including working on GitLab CI/CD to actions.yml file changes.
  • Collaborated with cross-functional teams to establish best practices and promote knowledge sharing.
 
 
 
 
 

Senior Technical Writer

IBM Algo

Jan 2012 – Nov 2019 California and Toronto
  • Documented financial risk management software, focusing on analytics and aggregation for IBM Algo products using DITA Oxygen.
  • Participated in testing and selecting authoring tools for the RiskWatch financial model documentation conversion project.
  • Provided tooling support for mathematical experts who authored financial models content in MathML and DITA.
  • Mentored interns, providing guidance on technical writing and supervising the Framemaker to DITA conversion project.
 
 
 
 
 

Technical Writer/Senior Technical Writer

Algorithmics

Oct 2005 – Dec 2011 Toronto, Canada
  • Authored technical documentation including user guides, configuration guides, and online help for three Algorithmics products.
  • Worked on pilot FrameMaker to DITA conversion.

Core Competencies

Being a tech writer is like being an investigative tech journalist.

Detail-oriented

Curious and resourceful

Productive researcher

Effective interviewer

DITA

Git workflow

API and SDK docs

4 x AWS certified

Courses and certificates

I believe in continuous learning.

Certified AWS Machine Learning Associate Early Adopter

AWS Oct 2024 – Oct 2027
See certificate

Certified AWS AI Practitioner Early Adopter

AWS Sep 2024 – Sep 2027
See certificate

Generative AI and ML training series

Google Jul 2023
See certificate

Certified AWS Solutions Architect Associate

AWS Jan 2023 – Jan 2026
See certificate

Certified AWS Cloud Practitioner

AWS Dec 2022 – Jan 2026
See certificate

Statistical Inference

John Hopkins via Coursera Aug 2015 – Sep 2015
See certificate

The Data Scientist’s Toolbox

John Hopkins via Coursera Aug 2015 – Sep 2015
See certificate

Human-Computer Interactions

Stanford via Coursera Apr 2013 – Jun 2013
See certificate

Introduction to Databases

Stanford via Coursera Jan 2013 – Mar 2013
See certificate

Writing Samples

Good writing is clear thinking made visible. –from Bill Wheeler